CRM – Customer Relationship Management

CRM – stay in touch!

A successful business will treat customers and potential customers differently. Sounds unfair? On the contrary – it means acknowledging the different perception and requirements of each group. This way, you can use your resources in a targeted way to maximize efficiency.

Customer Relationship Management – or how to build a lasting relationship with your client base – has become a crucial factor when it comes to standing out from the crowd. At artistid, we can help you implement and develop CRM procedures. We do this by providing targeted training, but also by creating the right framework to implement necessary measures.

Dedicated Customer Relationship Management can help you maximise and prolong success using a minimum amount of resources. At artistid, we’ll help you stay ahead of the competition: we’ll train your sales specialists, optimise your distribution plan, or – if required – provide you with an interim distribution manager.

Customer Relationship Management Checklist:

How do team members work to retain the best customers, whilst creating new lucrative business opportunities?

Are they using all possible (appropriate) measures to create new business opportunities?

How are they converting potential customers into actual customers?

How do they identify the most important customers, and how do they approach them?

As a business owner, how do you implement a successful framework that allows for maximising marketing, sales and service efficiency?

Who is responsible for Customer Management?

Does your distribution management system take into account business goals/types, and does it cater to different types of customers?

How do you make sure your team members observe this framework in their day-to-day work?

We’d love to help you answer these questions, and implement any necessary measures!

CRM as the way forward – We are looking forward to your enquiry!